FAQ

GENERAL

Are all Green Apple Active styles vegan?
How do I wash my new Green Apple Active garments?
Is Green Apple Active sold in stores?
What if my size is sold out, will you be getting more?
Do all of the leggings have elastic in the waistband?

SHIPPING + ORDERS

When will my order ship and when it will it arrive?
Can I change my order once it has been placed?
Does Green Apple Active ship internationally?
Where is my backorder?
How can I track my order?
How can I use my gift card?

RETURNS + EXCHANGES

How do I exchange an item?
Where can I print a return label?
How do I return a gift or an exchange?
Can I return my Green Apple Active gift card?
Have you received my return?
I asked for an exchange, why did you give me a refund?
What do I do if I received a defective item?
Can I return something I have worn or if I took off the tags?
How long does it take to process my return or exchange?
I purchased an item and then it went on sale. Can I get a refund?